This may seem like a very trivial matter. I’m pretty sure most of you know the general difference between a residential locksmith and a commercial locksmith.
But just in case, the main difference is the former specializes on locks installed on residential homes, while the latter specializes on locks installed in commercial establishments like offices, stores and warehouses.
The difference is pretty clear-cut, right? This is why it’s frustrating that a lot of homeowners and business owners don’t make it a point to get the locksmith that specializes in whatever their needs are. We’ve received calls from homeowners or business owners who tell us to just “send someone” without even telling us what they need.
Choose a Company that Specializes in Both
If you’re going to contact a company that specializes in both, you don’t have to worry about getting the wrong locksmith for your needs. A good locksmith company will have locksmiths that can handle your residential and/or commercial needs. They understand that there are different needs so they train their locksmiths or hire locksmiths that are trained to work on residential and commercial locks.
Here’s a Good Tip
But still, it’s a good idea to let the person answering the phone know what your specific needs are. This is to set expectations. This way, the professional can already prepare himself physically and mentally while he’s on his way to his place. He can plan his course of actions so he can start working as soon as he arrives. This can help him and you save a lot of time.
In addition, the locksmith will bring the right tools and products if he knows what your specific needs are. Let’s say that you accidentally locked the door on your bathroom. The professional will know that it’s a residential case and knowing that it’s for a bathroom door will provide them with the information that you’re probably using a lower-quality lock.
This is actually a good way for you to check if you’re dealing with a professional company. Some companies will just send anyone over after asking your address. On the other hand, a professional company will ask questions to find out if you need a residential locksmith or commercial locksmith. They will also ask for specific details like what type of lock you’re using and what specific service you need.
The professional companies are after efficiency. They want to be in and out of your place quickly. They understand that you’re in a hurry so they wouldn’t want to waste time. Imagine if a company sends out a residential locksmith armed with equipment designed for residential use to your business establishment. The company would have to send another guy over which will take more time. Worse, the locksmith could try doing the job of a commercial locksmith even if he’s not really trained for it or even if he doesn’t have the right tools for it.
Now that you know what the differences are, you can request for the specific locksmith that you need.